Refund policy
- Eligibility: Refunds or exchanges are available within 7 days of delivery if the product is defective, damaged, or incorrect.
- Condition: Items must be unused, in original packaging, and accompanied by proof of purchase.
- Process: Customers should contact our support team with order details. Approved refunds will be processed within 5–10 business days.
- Non-refundable items: Certain products (e.g., consumables, customized orders) may not be eligible for refund.